Shipping Policy


Hemingway Tailors offer our customers FREE delivery for all UK orders over £75 and a delivery charge of £6.00 on all UK orders under £75.

See our full delivery prices below.

United Kingdom £6 Free
EU n/a £15
Rest of World n/a £20

Hemingway Tailors offer a estimated delivery timescale of 5-7 days unless your product is personalised. Please allow 6-8 weeks for all personalised products to be delivered.

Unless otherwise agreed in writing we will deliver the goods to the address provided by you.

We will endeavour to deliver the goods and/or perform the services within a reasonable period of time and in accordance with any dates and times agreed with you. However, many of the goods and/or services we provide involve hand-making products or personal attendances, and, as a result, any date specified by us for delivery of the goods and/or performance of the services can only be an estimate and it is hereby expressly agreed that time for delivery of the goods and/or performance of the services under any contract shall not be of the essence. In the event of any delay we will keep you informed of the delay and provide alternative dates and times.

In view of the nature of the goods and services we provide and subject to the other provisions of the conditions, we shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, loss of opportunity, depletion of goodwill and any similar loss) costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods or the performance of the services (even if caused by our negligence), nor shall any such delay entitle you to repudiate or terminate the contract unless such delay exceeds 60 days and only in such a case where the delay is wholly and completely our fault.

Our liability for non-delivery of the goods shall be limited to, at our option, repairing or replacing the goods within a reasonable time or providing a refund of sums paid at the pro rata contract rate against any invoice raised for such goods.

If, for any reason, you do not accept delivery of any of the goods when delivery is attempted, or we are unable to deliver the goods on time, for example, because you have not provided appropriate instructions, including a correct address; the goods will be deemed to have been delivered; we may store the goods until actual delivery, and charge you for all related costs and expenses (including, without limitation, the costs of the failed delivery, storage and insurance costs) and risk in the goods shall pass to you (including for loss or damage caused by our negligence).

We may deliver the goods by separate instalments, if possible. Each separate instalment may be invoiced and paid for separately.

Where you are not the intended recipient of the goods and the services, we will not be required to undertake the services (if any) until an appointment with the intended recipient of the goods has taken place and all our requirements are met to our reasonable satisfaction.

If your order is to be delivered outside the European Union you may be charged import duties and other local taxes. It is your responsibility to pay any such import duties and local taxes.